LAST REVISION: 6TH February 2021
Crypticrecords.in (“Website”) is a digital property of Cryptic Records. The terms “We” / “Us” / “Our”/ “Company” individually and collectively refer to Cryptic Records and the terms “You” / “Your” / “Yourself” refer to the Users.
III. INFORMATION WE COLLECT
Contact information: We might collect your Name, Email Address, Mobile Number, Address, City, State, Pin Code, country and IP Address.
Payment and billing information: We might collect your billing name, billing address and payment method when you purchase a service. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partners.
Information you post: We collect the information you share with us on our website or on a third-party social media site belonging to crypticrecords.in. For example, if you use any of the integrated social media features on our website the third-party social media site will give us certain information about you. This could include your name and email address.
Behavioural information: We may collect demographic information about you, pages you browse on our website, news articles that you read on our website, services you purchase from us, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
Other Non-personal identification information: If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
IV. USE OF YOUR INFORMATION
Cryptic Records may collect and use Users personal information for the following purposes:
To train and improve our Customer Service - Information that you provide helps us respond to your customer service requests and support needs more efficiently. We may also use it for internal trainings provided to our employees.
To provide a more personalized experience - We may use information that you provide to us in the collective to understand how our Users as a group use the services and resources provided on our Site. This helps us track and understand user patterns and service importance in order to cater to you in a better manner.
To improve and make additions our Site - We always welcome the feedback that you share with us. We use it to improve our products and services.
To process payments made on our Website - We may use the information you provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails - We may use the email addresses you share with us to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
V. EMAIL OPT-OUT
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email firstname.lastname@example.org. It may take about seven days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
VI. COMPLIANCE WITH CHILDREN’S DATA
Keeping in mind the incorruptibility and rights of the youth in mind we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under the age of 13.
VI. RECTIFICATION, RETRIEVAL AND DELETION OF USER INFORMATION AND RELATED DATA
We at Cryptic Records hold a users’ information in relation to its’ confidentiality and integrity with the utmost importance and highest regard. In conjunction to that, we allow our users, to rectify, request a copy or even delete any of the data collected about them at any given point in time.
Such requests should be addressed to our grievance officer appointed in accordance with the Information Technology Act, 2000 and the rules made thereunder:
Mr. Sayendra Basu
Once we receive a request from you the same will be acknowledged by us within 24 hours and would be processed within the next 30 days.
If you have any questions/queries about this policy, please feel free to write to us at email@example.com